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Terms & Conditions

TTWI TOW TRUE WAY

This Distributor Agreement between the TTWI TOW TRUE WAY Distributor (“you”, the “Distributor”) and Tow True Way (“TTWI”, “us”, “we”, “our”), a company registered under the Companies Act, 2013 with its registered office at 104/105 Dulhara, Anuppur, Madhya Pradesh - 484224 is entered into in consideration of the mutual promises and commitments contained herein and these Terms & Conditions and any and all documents referred to in them (the “Terms”) stipulate the TTWI rules, principles and rights & obligations for Consultants and constitute, when you accept them, a binding agreement between TTWI and you. We therefore advise you to print or save and retain a copy of these Terms. We reserve the right to revise these Terms. The date of the latest update may be found at the end of the Terms. We will inform you of such changes as explained in these Terms on your registered email. You are responsible for keeping yourself up to date with any such changes.


TERMS AND CONDITIONS

  • 1. A distributor must be at least 18 years of age.
  • 2. Fill and sign the Distributor Application for authorization to become a distributor of TTWI TOW TRUE WAY products.
  • 3. You will be required to provide your valid Identity and Address Proof at the time of registration.
  • 4. Demand draft shall be in the name of TTWI TOW TRUE WAY Marketing Private Limited. Cheques will not be accepted.
  • 5. Distributor is not permitted under any circumstances to market any products which are not approved by TTWI TOW TRUE WAY in their Network.
  • 6. A distributor can buy products either directly from TTWI TOW TRUE WAY or from his/her sponsor
  • 7. You agree to present, promote and sell TTWI TOW TRUE WAY Products using direct-to-consumers methods only and not to sell to, sell in, demonstrate or display TTWI products in any retail outlet of any nature including any retail/e-commerce website, whether in India or abroad unless you have an express prior written consent from TTWI.
  • 8. The membership is personal to you and cannot be assigned or transferred to any other person without our prior written consent..
  • 9. In case of any Distributor’s default or complaint, the decision of the company will be final.
  • 10. All disputes are subjected to the jurisdiction of VARANASI, India.
  • 11. Where a spouse is already a distributor then the other person must join the same business membership.
  • 12. Under no circumstances you are permitted to send commercial communications on behalf of TTWI TOW TRUE WAY or in TTWI TOW TRUE WAY name.
  • 13. You expressly agree to share your personal data with TTWI TOW TRUE WAY for purpose of performance of TTWI TOW TRUE WAY’s obligation under the Agreement.
  • 14. The TTWI TOW TRUE WAY Consultants shall not use misleading, deceptive and/or unfair trade practices including but not limited to unfair recruiting practices, misrepresentation of actual or potential sales or earnings, business opportunity, and advantages of direct selling to any prospective direct seller, in their interaction with prospective direct seller.
  • 15. The TTWI TOW TRUE WAY Distributor shall not provide any TTWI TOW TRUE WAY Literature and / or training materials not restricted to collateral issued by TTWI or any information, to a prospective and / or existing direct seller or float any scheme which has not been approved by the TTWI.
  • 16. The TTWI TOW TRUE WAY Distributor shall not require prospective or existing direct Sellers to purchase any TTWI TOW TRUE WAY Literature or training materials or sales demonstration equipment
  • 17. A TTWI TOW TRUE WAY Distributor shall not compel or force others to order through him/ her, order any minimum quantities or maintain stock of products. Consultant shall buy products depending upon their consumption requirements or selling pattern only such quantity or value that can be foreseen to be sold to consumers or consumed within a reasonable period of time
  • 18. While approaching a customer/ potential TTWI TOW TRUE WAY Distributor, the Distributor shall ensure the following:
    • a. Trustfully identify yourself and explain the purpose of your solicitation and about identity of TTWI TOW TRUE WAY Distributor, nature of TTWI Products.
    • b. Try to answer any and all questions in a fair, truthful and understandable way
    • c. Refer your contact to the TTWI TOW TRUE WAY website where she can read more about the products and the claims; specifically, draw her attention to the TTWI complaint handling procedures
    • d. Offer the prospective consumer, accurate and complete explanations and demonstration of the TTWI TOW TRUE WAY Products, prices, terms of payment, terms of guarantee
    • e. Respect the privacy and other personal restraints the person may be under (e.g. time, place, physical condition)
    • f. Stop any explanation (and leave) if asked to do so
    • g. Whenever you are selling TTWI products inform the customer about her right to return them and get a refund.
    • h. Provide the following information at the time of sale of Products:
      • i. Name, address, registration number or enrolment numbers, identity proof and telephone number of the direct seller and details of direct selling entity
      • ii. A descriptions of the goods or services to be supplied
      • iii. Explain to the consumer about the goods return policy of the company in details before the transactions, warranty of the goods and replacement procedure in case of defect
      • iv. The order date, delivery date, the total amount to be paid by the consumer along with the bill and receipt;
      • v. Time and place for inspection of the sample and delivery of goods
      • vi. Information of his/her rights to cancel the order and / or to return the product in saleable condition and avail full refund on sums paid
      • vii. Details regarding the complaints redressal mechanism;
  • 19. We will deliver any Products ordered by you subject to availability.
  • 20. We expressly exclude any liability related to Product shortage or Products being out-of-stock.
  • 21. You will receive, directly by us any benefits/ payments due to you in accordance with the Success Plan currently in force.
  • 22. To timely pay the incentive after deducting TDS. It is clarified that the incentive will be paid in accordance to the Success Plan and only on the sale of Products.
  • 23. We may terminate your membership with immediate effect by notice in any of the following circumstances:
    1. a. if you make any statement or provide any Personal Data that is materially inaccurate or untrue;
    2. b. if a petition for your bankruptcy is presented to any court or if you are unable to pay your debts to us as and when they fall due;
    3. c. if you commit a breach of any of the provisions of the Terms that is not capable of remedy;
    4. d. if you commit a breach of any of the provisions of the Terms, including the documents referenced to herein and fail to explain to our satisfaction or in case of breach capable of remedy, to remedy that breach within 30 days after receipt of a written notice from us.
  • 24. In the event the Distributor breaches or violates any of the provision of any applicable law or policies / procedures applicable to the TTWI business of the Consultant including but not limited to the direct selling guidelines and consumer protection laws issued by the ministry of Consumer Affairs, the Distributor agrees indemnify TTWI for all costs including expenses, penalties, third party claims, that may accrue to TTWI on account of any such violation/ breach by the Distributor.